Find out how to apply for Victorian concessions and if you are eligible


The Victorian Government offers concessions to make essential services – rates, water, electricity and gas – more affordable for low-income households and to help out with bills in times of hardship. Concessions are also available on health, education, transport and other services for eligible people and families. This guide outlines concessions that can help you pay your bills, who is eligible for concessions, how to apply for them and who to contact for more information. 

Download the booklet.

For more information about the concessions program, visit the Department of Health and Human Services website or phone the Concessions Information Line on 1800 658 521 (toll free).