Sometimes carers and staff face conflict. Often this has to do with expectations about the care provided and the rights of the resident but what is the best way to handle this?
Stand up and be heard
What are the roles of medical staff in the hospital setting?
Participating in the caring of your loved one is paramount - whether they're in hospital or at home. But how do hospitals work?
What you should know about the discharge process.
Despite our best efforts, concerns raised will sometimes remain unresolved. Here's how and when to use internal and external complaints systems.
Allied health staff are health professionals who work with medical and nursing staff to provide patient care.
As a carer you'll become quite accustomed to seeing nursing staff at the hospital, but there is more than one type of nurse.
While some carers and families have positive experiences with hospitals, others don't. Whatever your experience, it's very important to know your rights.
Aged care teams work in partnership with carers and families in supporting their family member.